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Powerful Phrases for Dealing with Difficult People;- Paperback –by Renee Evenson
Powerful Phrases for Dealing with Difficult People;- Paperback –by Renee Evenson

Powerful Phrases for Dealing with Difficult People;- Paperback –by Renee Evenson

SKU: B99211T
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Product Description

About This Book

Product details

  • Publisher ‏ : ‎ AMACOM; 1st edition (October 15, 2013)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 238 pages
  • ISBN-10 ‏ : ‎ 0814432980
  • ISBN-13 ‏ : ‎ 978-0814432983
  • Item Weight ‏ : ‎ 500 gm
  • Dimensions ‏ : ‎ 5.95 x 1 x 8.95 inches

Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial.

Communications expert Renee Evenson has written the definitive phrasebook on how to confront the situations that can arise when dealing with difficult personalities and bring about a positive outcome. Powerful Phrases for Dealing with Difficult People is packed with practical and easy-to-use tactics such as:

  • 325 powerful phrases to communicate effectively, as well as powerful actions to take in support of those phrases.
  • 30 common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each.
  • Nonverbal communication actions to back up your words.
  • Sample dialogues that demonstrate how phrasing improves interactions.
  • A five-step process for moving from conflict to resolution.Why Buy From URBANDEALS?
    • 📦 100% Authentic — genuine original books
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